Products and Services
BMC Software began as a mainframe software vendor, but since the middle 1990s has been developing software to monitor, manage and automate distributed and mainframe systems. BMC is divided into two main business units:
- A Mainframe Management segment focusing on reliability of "business critical data" and includes the BSM subgroup, “Service Optimization.”
- An Enterprise Service Management segment which focuses on servers and networks, and includes the BSM subgroups, "Service Support," "Service Automation," and "Service Resource Planning.”
In August 2009, BMC had over 450 software applications to primarily manage mainframes and distributed systems, as well as virtual and cloud computing IT environments. Generally, the software is used to help information technology managers, typically in large enterprises or agencies, manage operations, make IT more efficient, remediate issues, increase compliance and lower IT costs.
For example, BMC’s BSM platform improves efficiency for government agencies such as New York City's Department of Information Technology and Telecommunications. A June 2009 press release issued by the City of New York credits the implementation of BMC’s IT Service Management (ITSM) software and integration of automated monitoring tools “has produced dramatic improvements in interagency communication and streamlined City services with considerable cost avoidance.”
In October 2009, BMC announced an initiative called Dynamic Business Service Management to improve IT’s proactive approach to data center management. All major product offerings, BMC BladeLogic Server Automation, BMC ProactiveNet Performance Management, BMC Atrium CMDB and BMC IT Service Management were updated as part of this initiative.
BMC uses its own software in a private cloud computing environment for developing applications. BMC also offers consulting, implementation, integration, and educational services related to its software products and sells directly through a sales force and indirectly through channel partners which include "resellers, distributors, and systems integrators."
Partial List of Software Products
- BMC Analytics for BSM
- BMC AppSight
- BMC Atrium CMDB
- BMC Atrium Discovery and Dependency Mapping
- BMC Atrium Orchestrator
- BMC Batch Discovery
- BMC Batch Impact Manager
- BMC BladeLogic Client Automation
- BMC BladeLogic Network Automation
- BMC BladeLogic Server Automation Suite
- BMC Capacity Management
- BMC Change Manager
- BMC Control-D
- BMC Control-M
- BMC Database Automation
- BMC Database Administration for DB2
- BMC Database Management for DB2 for zOS
- BMC Database Management for IMS
- BMC Event and Impact Manager
- BMC Human Capital Management
- BMC IT Business Management Suite
- BMC Mainview AutoOperator for zOS
- BMC Mainview Transaction Analyzer
- BMC Mainview for Websphere MQ
- BMC Middleware Management - Performance and Availability
- BMC Middleware Management - Transaction Monitoring
- BMC Performance Assurance for Mainframe
- BMC ProactiveNet Analytics
- BMC ProactiveNet Performance Management
- BMC Remedy AR System
- BMC Recovery Management for VSAM
- BMC Remedy Change Management
- BMC Remedy IT Service Management
- BMC Remedy Identity Management
- BMC Remedy Service Desk
- BMC Remedyforce
- BMC Service Desk Express Suite
- BMC Service Impact Manager
- BMC Service Request Management
- BMC Topology Discovery
- BMP Vendor Relationship Management
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