Audience Measurement - Criticisms

Criticisms

Diary-based radio ratings in the US may inflate listenership, because they are only measured in 15-minute increments. Listening at any time during a quarter-hour counts as listening for the entire duration, even if the actual time was just for a song or two.

The process of surveying listeners for their preferences has also been criticised for its lack of flexibility. Listeners complain that modern radio lacks variety and depth but the measurement methods only facilitate further refinement of already minutely programmed formats rather than the overhaul that many listeners are asking for. Radio in the USA, is where listeners hear their old favorites rather than are exposed to new music. Data obtained by some audience measurement methods is detailed to individual songs and how they are reacted to by each age, racial, and economic group the station is seeking to attract. This statistical approach leads to highly recognizable songs (such as those from the Beatles) which score well with a cross-section of listeners.

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