Ferry patronage is still high for vehicles, but has fallen away to minimal numbers for foot passengers. At all times of day, but particularly at peak hours, it is common for vehicles to have to queue beyond the next ferry departure; regular users know the lengths of the vehicle queues, and when it becomes worthwhile to turn away to the Blackwall tunnel. Several rearrangements and improvements have been made to the vehicle queueing arrangements over the years, especially to avoid impact on other local traffic.
The passenger deck is beneath the vehicle deck, and on crossings nowadays the very substantial accommodation provided, both seated and standing, is normally virtually empty.
For foot passengers, bus services converge on both terminals, on the north side there is a small bus station, but many cross-river foot passengers take the foot tunnel beneath the river, alongside the ferry route. Further competition arrived in 2009 with the extension to Woolwich of the Docklands Light Railway, which crosses under the river to the east of the ferry route.
Read more about this topic: Woolwich Ferry
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