Momentary Emotion or Overall User Experience
Single experiences influence the overall user experience:: the experience of a key click affects the experience of typing a text message, the experience of typing a message affects the experience of text messaging, and the experience of text messaging affects the overall user experience with the phone. The overall user experience is not simply a sum of smaller interaction experiences, because some experiences are more salient than others. Overall user experience is also influenced by factors outside the actual interaction episode: brand, pricing, friends' opinions, reports in media, etc.
One branch in user experience research focuses on emotions, that is, momentary experiences during interaction: designing affective interaction and evaluating emotions. Another branch is interested in understanding the long-term relation between user experience and product appreciation. Especially industry sees good overall user experience with a company's products as critical for securing brand loyalty and enhancing the growth of customer base. All temporal levels of user experience (momentary, episodic, and long-term) are important, but the methods to design and evaluate these levels can be very different.
Read more about this topic: User Experience
Famous quotes containing the words momentary, emotion, user and/or experience:
“O momentary grace of mortal men,
Which we more hunt for than the grace of God!”
—William Shakespeare (1564–1616)
“In the present state we are in, we find such a strong sympathy and union between our souls and bodies, that the one cannot be touched or sensibly affected, without producing some corresponding emotion in the other.... We are not angels, but men cloathed with bodies, and, in some measure governed by our imaginations.”
—Laurence Sterne (1713–1768)
“A worker may be the hammer’s master, but the hammer still prevails. A tool knows exactly how it is meant to be handled, while the user of the tool can only have an approximate idea.”
—Milan Kundera (b. 1929)
“The playing adult steps sideward into another reality; the playing child advances forward to new stages of mastery....Child’s play is the infantile form of the human ability to deal with experience by creating model situations and to master reality by experiment and planning.”
—Erik H. Erikson (20th century)