Mobile Number Portability - General Overview

General Overview

MNP (Mobile number portability) is implemented in different ways across the globe. The International and European standard is for a customer wishing to port his/her number to contact the new network (Recipient), which then sends the number portability request (NPR) to the current network (Donor). This is known as 'Recipient-Led' porting. The UK & India are the only exceptions to implement the Donor-Led system. The customer wishing to port his/her number is required to contact the Donor to obtain a Porting Authorisation Code (PAC), which is then showed to the recipient network to proceed. Once having received the PAC the Recipient continues the port process by contacting the Donor. This form of porting is known as 'Donor-Led' and has been criticised by some industry analysts as being inefficient, though prevents MNP scams. It has also been observed that it may act as a customer deterrent as well as allowing the Donor an opportunity of 'winning-back' the customer. This might lead to distortion of competition, especially in the markets with new entrants that are yet to achieve scalability of operation.

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