Language Expectancy Theory - The Role of Intensity

The Role of Intensity

These propositions give rise to the impact of language intensity—defined by John Waite Bowers as a quality of language that "indicates the degree to which the speaker's attitude toward a concept deviates from neutrality"—on persuasive messages. Theorists have concentrated on two key areas: (1) intensity of language when it comes to gender roles and (2) credibility.

The perceived credibility of a source can greatly affect a message's persuasiveness. Researchers found that credible sources can enhance their appeal by using intense language; however, less credible speakers are more persuasive with low-intensity appeals. Similarly, females are less persuasive than males when they use intense language because it violates the expected behavior, but are more persuasive when they use low-intensity language. Males, however, are seen as weak when they argue in a less intense manner. Theorists argue further that females and speakers perceived as having low credibility have less freedom in selecting message strategies and that the use of aggressive language negatively violates expectations.

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