Where and When Is Grade of Service Measured?
The Grade of Service can be measured using different sections of a network. When a call is routed from one end to another, it will pass through several exchanges. If the Grade of Service is calculated based on the number of calls rejected by the final circuit group, then the Grade of Service is determined by the final circuit group blocking criteria. If the Grade of Service is calculated based on the number of rejected calls between exchanges, then the Grade of Service is determined by the exchange-to-exchange blocking criteria.
The Grade of Service should be calculated using both the access networks and the core networks as it is these networks that allow a user to complete an end-to-end connection. Furthermore, the Grade of Service should be calculated from the average of the busy hour traffic intensities of the 30 busiest traffic days of the year. This will cater for most scenarios as the traffic intensity will seldom exceed the reference level.
The grade of service is a measure of the ability of a user to access a trunk system during the busiest hour. The busy is based upon customer demand at the busiest hour during a week month or year.
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