Obligation To Render Services
The local government, the secretary and the officers concerned in the local government have obligation to render a service referred in the Citizen's Charter to an eligible applicant within the respective time limit. The failure in providing the service will be treated as delinquency. If a service cannot be rendered within the stipulated time limit, the concerned Officer shall intimate the reason to the applicant within the said time limit. Simultaneously, if possible, the revised time limit shall also be intimated to the applicant. If an applicant feels that an Officer of the local body fails to render a service or cause delay, he may bring the complaint to the notice of the chairperson of the local government, which he shall personally examine and dispose of.
If a Chairperson or a Member of the local government or an Officer of the local government has deliberately committed default or delay in making available a service enlisted in the charter to a citizen, he may file a complaint before the Ombudsman for Local Governments in Kerala, alleging that the local government or the member of the local government or the Officer of the local government is guilty of committing ‘maladministration’ which is punishable by the Ombudsman.
Read more about this topic: Citizens Charter In Local Governments In Kerala
Famous quotes containing the words obligation to, obligation, render and/or services:
“In other words, a democratic government is the only one in which those who vote for a tax can escape the obligation to pay it.”
—Alexis de Tocqueville (1805–1859)
“Do not tell me ... of my obligation to put all poor men in good situations. Are they my poor? I tell thee, thou foolish philanthropist, that I grudge the dollar, the dime, the cent, I give to such men as do not belong to me and to whom I do not belong.”
—Ralph Waldo Emerson (1803–1882)
“... [the] special relation of women to children, in which the heart of the world has always felt there was something sacred, serves to impress upon women certain tendencies, to endow them with certain virtues ... which will render them of special value in public affairs.”
—Mary Putnam Jacobi (1842–1906)
“The community and family networks which helped sustain earlier generations have become scarcer for growing numbers of young parents. Those who lack links to these traditional sources of support are hard-pressed to find other resources, given the emphasis in our society on providing treatment services, rather than preventive services and support for health maintenance and well-being.”
—Bernice Weissbourd (20th century)