Design
While the potential exists in the code to turn Bugzilla into a technical support ticket system, task management tool, or project management tool, Bugzilla's developers have chosen to focus on the task of designing a system to track software defects. Mandated design requirements include:
- The ability to run on freely available, open source tools. While Bugzilla development includes work to support commercial databases, tools, and operating systems.
- The maintenance of speed and efficiency at all costs. One of Bugzilla's major attractions to developers is its lightweight implementation and speed, so calls into the database are minimized whenever possible, data fetching is kept as light as possible, and generation of heavy HTML is avoided.
- Tickets. For instance, Mozilla.org and the MediaWiki project use it to track feature requests as well. In this case items (called bugs) can be submitted by anybody, and will be assigned to a particular developer. Various status updates for each bug are allowed, together with user notes and bug examples.
In practice, most Bugzilla projects allowing the public to file bugs—such as the Bugzilla bug database for Bugzilla itself—assign all bugs to a gatekeeper, whose job it is to assign responsibility and priority level.
Read more about this topic: Zarro Boogs
Famous quotes containing the word design:
“Delay always breeds danger; and to protract a great design is often to ruin it.”
—Miguel De Cervantes (1547–1616)
“I always consider the settlement of America with reverence and wonder, as the opening of a grand scene and design in providence, for the illumination of the ignorant and the emancipation of the slavish part of mankind all over the earth.”
—John Adams (1735–1826)
“If I knew for a certainty that a man was coming to my house with the conscious design of doing me good, I should run for my life ... for fear that I should get some of his good done to me,—some of its virus mingled with my blood.”
—Henry David Thoreau (1817–1862)