Performance
From being the most hated water company during the "year of the drought" (1995), Yorkshire Water's performance has turned around so much so that the company was awarded the title "Utility Company of the year" by Utility Week magazine three years in succession while no other company has so far won it more than once.
Yorkshire Water has met or improved on every leakage target set for the company by the Water Services Regulation Authority (OFWAT). 2006-6 figures are given at http://www.ofwat.gov.uk/aptrix/ofwat/publish.nsf/Content/pn2707
It serves 1.9 million households and 130,000 business customers.
Read more about this topic: Yorkshire Water
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