Performance
From being the most hated water company during the "year of the drought" (1995), Yorkshire Water's performance has turned around so much so that the company was awarded the title "Utility Company of the year" by Utility Week magazine three years in succession while no other company has so far won it more than once.
Yorkshire Water has met or improved on every leakage target set for the company by the Water Services Regulation Authority (OFWAT). 2006-6 figures are given at http://www.ofwat.gov.uk/aptrix/ofwat/publish.nsf/Content/pn2707
It serves 1.9 million households and 130,000 business customers.
Read more about this topic: Yorkshire Water
Famous quotes containing the word performance:
“The value of old age depends upon the person who reaches it. To some men of early performance it is useless. To others, who are late to develop, it just enables them to finish the job.”
—Thomas Hardy (1840–1928)
“So long as the source of our identity is external—vested in how others judge our performance at work, or how others judge our children’s performance, or how much money we make—we will find ourselves hopelessly flawed, forever short of the ideal.”
—Melinda M. Marshall (20th century)
“Just as the performance of the vilest and most wicked deeds requires spirit and talent, so even the greatest demand a certain insensitivity which under other circumstances we would call stupidity.”
—G.C. (Georg Christoph)