License Refund Policy
Microsoft does not provide refunds for Windows licenses sold through an OEM, including licenses that come with the purchase of a computer or are pre-installed on a computer.
According to Microsoft's End User License Agreement for Windows 7, the ability to receive a refund for the operating system is determined by the hardware manufacturer:
By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine its return policy. You must comply with that policy, which might limit your rights or require you to return the entire system on which the software is installed.Acer has a policy of requiring the customer to return items at his or her own expense, and the balance received by the customer can be as low as €30. In other cases, vendors have asked that customers requesting refunds sign non-disclosure agreements. Older versions of Microsoft Windows had different license terms with respect to the availability of a refund for Windows:
By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine their return policy for a refund or credit.Based on the updated language, vendors refused to issue partial refunds for Windows licenses, requiring that the computer be returned altogether. In some countries, this practice has been ruled a violation of consumer protection law.
Read more about this topic: Windows Refund
Famous quotes containing the words license and/or policy:
“I go out of my way, but rather by license than carelessness.... It is the inattentive reader
who loses my subject, not I. Some word about it will always be found off in a corner, which will not fail to be sufficient, though it takes little room.”
—Michel de Montaigne (1533–1592)
“We should have an army so organized and so officered as to be capable in time of emergency, in cooperation with the National Militia, and under the provision of a proper national volunteer law, rapidly to expand into a force sufficient to resist all probable invasion from abroad and to furnish a respectable expeditionary force if necessary in the maintenance of our traditional American policy which bears the name of President Monroe.”
—William Howard Taft (1857–1930)