Service Quality
Service quality for water supply and sanitation has many dimensions. For example, service quality for water supply can be measured through the continuity of supply, which is generally low in Yemen, and customer satisfaction, which is surprisingly high. One indicator for the service quality of sanitation is the effectiveness of wastewater treatment plants at removing pollutants, which is often low in Yemen.
Read more about this topic: Water Supply And Sanitation In Yemen
Famous quotes containing the words service and/or quality:
“The ruin of the human heart is self-interest, which the American merchant calls self-service. We have become a self- service populace, and all our specious comforts—the automatic elevator, the escalator, the cafeteria—are depriving us of volition and moral and physical energy.”
—Edward Dahlberg (1900–1977)
“The pleasure we derive from the representation of the present is due, not only to the beauty it can be clothed in, but also to its essential quality of being the present.”
—Charles Baudelaire (1821–1867)