Service Quality
Service quality for water supply and sanitation has many dimensions. For example, service quality for water supply can be measured through the continuity of supply, which is generally low in Yemen, and customer satisfaction, which is surprisingly high. One indicator for the service quality of sanitation is the effectiveness of wastewater treatment plants at removing pollutants, which is often low in Yemen.
Read more about this topic: Water Supply And Sanitation In Yemen
Famous quotes containing the words service and/or quality:
“For those parents from lower-class and minority communities ... [who] have had minimal experience in negotiating dominant, external institutions or have had negative and hostile contact with social service agencies, their initial approaches to the school are often overwhelming and difficult. Not only does the school feel like an alien environment with incomprehensible norms and structures, but the families often do not feel entitled to make demands or force disagreements.”
—Sara Lawrence Lightfoot (20th century)
“Liberation is an evershifting horizon, a total ideology that can never fulfill its promises.... It has the therapeutic quality of providing emotionally charged rituals of solidarity in hatred—it is the amphetamine of its believers.”
—Arianna Stassinopoulos (b. 1950)