Service Quality
The countrywide increase in coverage rates in water and sanitation masks shortcomings in the quality of service.
Read more about this topic: Water Supply And Sanitation In Costa Rica
Famous quotes containing the words service and/or quality:
“The ruin of the human heart is self-interest, which the American merchant calls self-service. We have become a self- service populace, and all our specious comforts—the automatic elevator, the escalator, the cafeteria—are depriving us of volition and moral and physical energy.”
—Edward Dahlberg (1900–1977)
“We’re headed for collapse, if you want my opinion, Missy. I can see it in the fallin’ off of the quality of vagrants. There was a time you could find real good company in almost any jungle you’d pick, men who could talk, men who’d read a book now and then; and now, what do you find, a lot of dirty little guttersnipes no decent tramp would want to associate with.
Well, it’s been that way all through history.”
—John Dos Passos (1896–1970)