User (computing) - Criticism

Criticism

Some usability professionals have expressed their dislike of the term "user", proposing it to be changed.

Don Norman stated:

One of the horrible words we use is "users". I am on a crusade to get rid of the word "users". I would prefer to call them "people".

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Famous quotes containing the word criticism:

    “Cubism had been an analysis of the object and an attempt to put it before us in its totality; both as analysis and as synthesis, it was a criticism of appearance. Surrealism transmuted the object, and suddenly a canvas became an apparition: a new figuration, a real transfiguration.”
    —Octavio Paz (b. 1914)

    “It is the will of God that we must have critics, and missionaries, and Congressmen, and humorists, and we must bear the burden. Meantime, I seem to have been drifting into criticism myself. But that is nothing. At the worst, criticism is nothing more than a crime, and I am not unused to that.”
    —Mark Twain [Samuel Langhorne Clemens] (1835–1910)

    “Parents sometimes feel that if they don’t criticize their child, their child will never learn. Criticism doesn’t make people want to change; it makes them defensive.”
    —Laurence Steinberg (20th century)