Customer Satisfaction
U.S.Cellular touts its service, having one of the highest customer retention rates among its competitors, as reported by some market research firms.
J. D. Power and Associates continually rates U.S. Cellular as having "Highest in Wireless Call Quality Performance" for several of its coverage regions. The North Central Region (IL,IN, MI, OH, WI) has received the award from 2006-2011.
Consumer Reports does an annual survey of wireless service providers. The company has the highest call quality and network satisfaction of any national carrier as stated by the survey.
Read more about this topic: U.S. Cellular
Famous quotes containing the words customer and/or satisfaction:
“The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.”
—Ralph Waldo Emerson (1803–1882)
“Generally there is no consistent evidence of significant differences in school achievement between children of working and nonworking mothers, but differences that do appear are often related to maternal satisfaction with her chosen role, and the quality of substitute care.”
—Ruth E. Zambrana, U.S. researcher, M. Hurst, and R.L. Hite. “The Working Mother in Contemporary Perspectives: A Review of Literature,” Pediatrics (December 1979)