Customer Satisfaction
U.S.Cellular touts its service, having one of the highest customer retention rates among its competitors, as reported by some market research firms.
J. D. Power and Associates continually rates U.S. Cellular as having "Highest in Wireless Call Quality Performance" for several of its coverage regions. The North Central Region (IL,IN, MI, OH, WI) has received the award from 2006-2011.
Consumer Reports does an annual survey of wireless service providers. The company has the highest call quality and network satisfaction of any national carrier as stated by the survey.
Read more about this topic: U.S. Cellular
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