Universal Service

Universal service is an economic, legal and business term used mostly in regulated industries, referring to the practice of providing a baseline level of services to every resident of a country. An example of this concept is found in the US Telecommunications Act of 1996, whose goals are:

  • to promote the availability of quality services at just, reasonable, and affordable rates
  • to increase access to advanced telecommunications services throughout the Nation
  • to advance the availability of such services to all consumers, including those in low income, rural, insular, and high cost areas at rates that are reasonably comparable to those charged in urban areas

It was widely adopted in legislation in Europe beginning in the 1980s and 1990s. For instance, under the EU Postal Services Directive (97/67/EC), the Electricity Market Directive (2003/54/EC) and the Telecommunications Directive (2002/22/EC). The language of "universal service" has also been used in proposals by the US Democratic Party for the reform of health care.

Read more about Universal Service:  Origins of Concept and Term, Funding, Implementation, Efficiency

Famous quotes containing the words universal and/or service:

    Perhaps universal history is the history of the diverse intonation of some metaphors.
    Jorge Luis Borges (1899–1986)

    Let not the tie be mercenary, though the service is measured in money. Make yourself necessary to somebody. Do not make life hard to any.
    Ralph Waldo Emerson (1803–1882)