Universal Service

Universal service is an economic, legal and business term used mostly in regulated industries, referring to the practice of providing a baseline level of services to every resident of a country. An example of this concept is found in the US Telecommunications Act of 1996, whose goals are:

  • to promote the availability of quality services at just, reasonable, and affordable rates
  • to increase access to advanced telecommunications services throughout the Nation
  • to advance the availability of such services to all consumers, including those in low income, rural, insular, and high cost areas at rates that are reasonably comparable to those charged in urban areas

It was widely adopted in legislation in Europe beginning in the 1980s and 1990s. For instance, under the EU Postal Services Directive (97/67/EC), the Electricity Market Directive (2003/54/EC) and the Telecommunications Directive (2002/22/EC). The language of "universal service" has also been used in proposals by the US Democratic Party for the reform of health care.

Read more about Universal Service:  Origins of Concept and Term, Funding, Implementation, Efficiency

Famous quotes containing the words universal and/or service:

    To revolutionize, at one effort, the universal world of human thought, human opinion, and human sentiment.... All that he has to do is to write and publish a very little book. Its title should be simple—a few plain words—”My Heart Laid Bare.” But—this little book must be true to its title.
    Edgar Allan Poe (1809–1849)

    Whatever events in progress shall disgust men with cities, and infuse into them the passion for country life, and country pleasures, will render a service to the whole face of this continent, and will further the most poetic of all the occupations of real life, the bringing out by art the native but hidden graces of the landscape.
    Ralph Waldo Emerson (1803–1882)