Typical Versus Maximum Performance - Summary

Summary

The distinction between typical and maximum performance has been evident for the past 20 years. Research shows that employees perform at a higher level when they are being temporarily observed compared to other times. The level of typical performance one will usually exhibit, and the level of maximum performance one can achieve, both seem to have particular antecedents. These may include intelligence, personality, honesty, and race. However, further research is needed to confirm and expand upon these findings.

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