Famous quotes containing the words top and/or airline:
“Kindliness seems to exist primarily as an animal instinct, so deeply rooted that mental degeneracy, which works from the top down, does not destroy it until the mind sinks to the lower grades of idiocy.”
—Charles Horton Cooley (1864–1929)
“My job as a reservationist was very routine, computerized ... I had no free will. I was just part of that stupid computer.”
—Beryl Simpson, U.S. employment counselor; former airline reservationist. As quoted in Working, book 2, by Studs Terkel (1973)
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