Tiger Airways Australia - Satisfaction

Satisfaction

In the Roy Morgan Single Source quarterly sample of 1896 Australians Tiger Airways has staged a dramatic turnaround in customer satisfaction levels. Customer satisfaction with Tiger rebounded from below 40% in June 2012 to 64.6% in September 2012, representing a dramatic turnaround for the airline, according to Roy Morgan Research. Its satisfaction levels now sit just below low-cost carrier competitor Jetstar which boasts 65.7% satisfaction among customers.

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