Customer Service
- TJC has a UK call centre which operates seven days a week from 9am - 6pm. The call centre is based in Hampton Hill, north west London.
- A personal shopping service is also available, which claims to offer expert help when choosing gifts or buying jewellery for yourself.
- An online chat function is available on their website.
- The company offers a 30-day money back guarantee.
- Consumers watching the channel live can call in and speak to the presenter.
Read more about this topic: The Jewellery Channel
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