Passenger Experience
This airport is served almost entirely by regional jets. MD-80 jet service is provided by Allegiant Air; American, Delta and United use all regional jets to their hubs from the Eastern Iowa Airport. The airport is served by five airlines with non-stop flights to eleven destinations. The airport is mid-sized, with 13 gates; Six gates on the upper concourse (C) are equipped with jet bridge boarding and Gates B1-B7 are ground level boarding areas.
In the pre-security area, there is the Sam Adams Brewhouse with a full-service menu or grab-n-go items including Pizza Hut Express. There is also a gift shop, and a locally-owned coffee shop, Blue Strawberry located with the Corridor Concierge, also referred to as the information center where visitors can ask questions about the airport or receive tourist-related information. A small exhibit on the airport's history is also near check-in.
Usually, the longest a passenger has to wait in the security line is five minutes. However, at busier times of the year like the holidays and spring break, as well as the early morning bank of flights outbound to the hubs between 5-8 AM, lines can be longer. Upstairs on the concourse, or past the security checkpoint, is the Millstream Brewhaus, which features beer made at the Millstream Brewery in the Amana Colonies. Cedar Landing News & Coffee is located on the concourse where gifts, coffee, and other items are sold.
For arriving passengers, this airport's small size provides a short walk to the baggage claim area. Also, there are several national rental car company counters, and a courtesy shuttle counter in this area.
On 25 August 2009, The Eastern Iowa Airport reduced its number of destinations to nine. Delta ended all regularly scheduled service to Atlanta and Cincinnati on 18 August 2009.However, Delta announced April 25, 2011 that service would return to Atlanta on August 16, 2011, and Delta currently has 3 daily flights to Atlanta . Meanwhile, the airport's St. Louis service ended after 52 years when American stopped flying between the two cities on 25 August 2009.
Read more about this topic: The Eastern Iowa Airport
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