Summerland Disaster - Delay and Disorganisation

Delay and Disorganisation

The fire services were not called for almost thirty minutes, and even then the call did not originate from the centre. Instead the emergency call came via the captain of a ship located 2 miles (3.2 km) out at sea who radioed HM Coastguard and said "It looks as if the whole of the Isle of Man is on fire". The Coastguard immediately called the fire brigade.

There was no attempt to evacuate the 3,000 people present until the visible evidence of the flames prompted a panic-stricken mass rush for the exits, where many people were crushed and trampled because of the locked doors. Because of the locked fire doors many people headed to the main entrance, which caused a crush.

The first responding fire crews immediately realised additional resources would be required and almost every resource available to the Isle of Man Fire and Rescue Service was mobilised to the incident (93 of its 106 firefighters and all 16 of its engines).