Criticisms
In July 2009, the ABC's Four Corners broadcast a report identifying failures in St John's call-out system in Western Australia, where St. John run the ambulance service, specifically the failure of call centre operators to appropriately prioritise and respond ambulances. The program identified four deaths in which dispatch and prioritisation errors were involved. The WA Health Minister, Dr Kim Hames, has since promised to review "reports of significant wrongdoing, and see if it is correct" in order to prevent recurrence of such events.
Read more about this topic: St John Ambulance Australia
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