Software Release Life Cycle - Support

Support

During its supported lifetime, software is sometimes subjected to service releases, or service packs, sometimes also called "interim releases". For example, Microsoft's Windows XP operating system had three major service packs during its lifetime. Such service releases contain a collection of updates, fixes and enhancements, delivered in the form of a single installable package. They may also implement new features. Some software is released with the expectation of regular support. Classes of software that generally involve protracted support as the norm include anti-virus suites and massively multiplayer online games. A good example of a game that utilizes this process is Minecraft, an Indie Game developed by Mojang, which features regular "updates" featuring new content and bug fixes.

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