Reducing Social Loafing
According to Dan J. Rothwell, it takes "the three C's of motivation" to get a group moving: collaboration, content, and choice. Thus, the answer to social loafing may be motivation. A competitive environment may not necessarily get group members motivated.
- Collaboration is a way to get everyone involved in the group by assigning each member special, meaningful tasks. It is a way for the group members to share the knowledge and the tasks to be fulfilled unfailingly. For example, if Sally and Paul were loafing because they were not given specific tasks, then giving Paul the note taker duty and Sally the brainstorming duty will make them feel essential to the group. Sally and Paul will be less likely to want to let the group down, because they have specific obligations to complete.
- Content identifies the importance of the individual's specific tasks within the group. If group members see their role as that involved in completing a worthy task, then they are more likely to fulfill it. For example, Sally may enjoy brainstorming, as she knows that she will bring a lot to the group if she fulfills this obligation. She feels that her obligation will be valued by the group.
- Choice gives the group members the opportunity to choose the task they want to fulfill. Assigning roles in a group causes complaints and frustration. Allowing group members the freedom to choose their role makes social loafing less significant, and encourages the members to work together as a team.
Thompson stresses that ability and motivation are essential, but insufficient for effective team functioning. A team must also coordinate the skills, efforts, and actions of its members in order to effectively achieve its goal. Thompson's recommendations can be separated into motivation strategies and coordination strategies:
Motivation strategies | Coordination strategies |
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