Small Business Software

Small business software has been for many years any software that a small business owner could appropriate to get jobs done. Over the past few years, however, the most pressing issue for small businesses has been finding a single integrated solution that can manage their office.

The problem is an architectural framework wasn't really laid out with a vision in mind to fill in the gaps with the appropriate technology. —Rick TuckerECM Now

Therefore, instead of using disparate software applications each with their own proprietary databases, Small Medium Business are looking for a central repository to store this information. Therefore, instead of using separate software for contact management, email management, document management, project collaboration, telephony, scan and more, they are now looking for a single solution that can manage these communication activities.

To meet this demand, the software industry has begun creating such solutions, however, most of them only offer a subset of a fully integrated solution for a small medium business. To date, there have only been a few integrated solutions created that can actually perform all of these features and truly offer a single integrated solution. Essentially, the reason they are fully integrated and offer such rich feature sets is because they are originally designed for a large enterprise company and are then sold at the Small Medium Business level.