Organization
Functional units of SAP are split across different organizational units for R&D needs, field activities and customer support. SAP Labs are mainly responsible for product development whereas the field organizations spread across each country are responsible for field activities such Sales, Marketing, Consulting etc. Head office located in SAP AG is responsible for overall management as well as core Engineering activities related to Product Development. SAP customer support, also called Active Global Support (AGS) is a global organization to provide support to SAP customers worldwide.
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“The only thing that’s been a worse flop than the organization of non-violence has been the organization of violence.”
—Joan Baez (b. 1941)
“... every woman’s organization recognizes that reformers are far more common than feminists, that the passion to look after your fellow man, and especially woman, to do good to her in your way is far more common than the desire to put into every one’s hand the power to look after themselves.”
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“The village had institutionalized all human functions in forms of low intensity.... Participation was high and organization was low. This is the formula for stability.”
—Marshall McLuhan (1911–1980)