Components of Sales Force Automation System
When considering sales force automation systems not all are created equal. They are like selecting a new car. The systems can vary depending on what information the organization needs. The application also has implications based on their size, organization rollup, demand of new system, sales processes, and number of users.
Depending on what is needed, services can fall into 2 categories: on-premise software and on-demand (hosted) software. With on premise software, the customer manages and purchases the application. On-premise software has some advantages and disadvantages depending on what customers need. The disadvantage of on-premise to some is the higher cost of the software along with maintenance. Customization is also needed for some who use additional processes outside of the normal out of the box solution. Time is also a factor. Many on-premise software takes longer implementation times along with numerous testing and training sessions. The overall advantage of on-premise software is looking at the overall return on investment. Using the application for three to five years becomes more cost effective. Another advantage can be the based on the amount of data. With on-demand you are held to a certain volume restriction, but with on-premise your data restrictions are based on the storage size of your local hardware. The on-demand solution on the other hand takes shorter implementation time, less cost, and tailored to meet the customers need.
There are several tools that can be utilized when automating sales activities, example the following SaaS systems;WebCRM and LeadDesk.
Read more about this topic: Sales Force Management System
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