Physical Queue Design
When designing queues, planners attempt to make the wait as pleasant and as simple as possible. They employ several strategies to achieve this, including:
- Expanding the capacity of the queue, thus allowing more patrons to have a place. This can be achieved by:
- Increasing the length of the queue by making the queue longer
- Increasing the size of the lanes within the queue
- Increasing the length of the queue by designing the line in a "zig-zag" shape that holds a large amount of guests in a smaller area. This is used often at amusement parks. Notable rides have a large area of this kind of line to hold as many people as possible in line. Portions of the line can be sectioned off and bypassed by guests if the queue is not crowded.
- "In-line" entertainment can be added. This is popular at amusement parks like Walt Disney World, which uses TV screens and other visuals to keep people in the queue area occupied.
- Secondary queue areas for patrons with special tickets, like the FASTPASS system used at Disney parks, or the Q-bot as used in Legoland Windsor.
Read more about this topic: Queue Area
Famous quotes containing the words physical, queue and/or design:
“But alas! I never could keep a promise. I do not blame myself for this weakness, because the fault must lie in my physical organization. It is likely that such a very liberal amount of space was given to the organ which enables me to make promises, that the organ which should enable me to keep them was crowded out. But I grieve not. I like no half-way things. I had rather have one faculty nobly developed than two faculties of mere ordinary capacity.”
—Mark Twain [Samuel Langhorne Clemens] (1835–1910)
“English people apparently queue up as a sort of hobby. A family man might pass a mild autumn evening by taking the wife and kids to stand in the cinema queue for a while and then leading them over for a few minutes in the sweetshop queue and then, as a special treat for the kids, saying “Perhaps we’ve time to have a look at the Number Thirty-One bus queue before we turn in.””
—Calvin Trillin (b. 1940)
“With wonderful art he grinds into paint for his picture all his moods and experiences, so that all his forces may be brought to the encounter. Apparently writing without a particular design or responsibility, setting down his soliloquies from time to time, taking advantage of all his humors, when at length the hour comes to declare himself, he puts down in plain English, without quotation marks, what he, Thomas Carlyle, is ready to defend in the face of the world.”
—Henry David Thoreau (1817–1862)