Customer Satisfaction
PPL Electric Utilities, which serves 1.4 million customers in 29 counties of Pennsylvania in the United States, has received 15 J.D. Power and Associates awards for customer satisfaction — more than any other utility in the United States.
Read more about this topic: PPL (utility)
Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“Guilt always hurries towards its complement, punishment; only there does its satisfaction lie.”
—Lawrence Durrell (1912–1990)