Customer Satisfaction
PPL Electric Utilities, which serves 1.4 million customers in 29 counties of Pennsylvania in the United States, has received 15 J.D. Power and Associates awards for customer satisfaction — more than any other utility in the United States.
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Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“The needs of a human being are sacred. Their satisfaction cannot be subordinated either to reasons of state, or to any consideration of money, nationality, race, or color, or to the moral or other value attributed to the human being in question, or to any consideration whatsoever.”
—Simone Weil (1909–1943)