Customer Satisfaction
PPL Electric Utilities, which serves 1.4 million customers in 29 counties of Pennsylvania in the United States, has received 15 J.D. Power and Associates awards for customer satisfaction — more than any other utility in the United States.
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Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“The whole matter revolves around the self-respect of my people. How much satisfaction can I get from a court order for somebody to associate with me who does not wish me near them?”
—Zora Neale Hurston (1891–1960)