Customer Satisfaction
PPL Electric Utilities, which serves 1.4 million customers in 29 counties of Pennsylvania in the United States, has received 15 J.D. Power and Associates awards for customer satisfaction — more than any other utility in the United States.
Read more about this topic: PPL (utility)
Famous quotes containing the words customer and/or satisfaction:
“The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.”
—Ralph Waldo Emerson (1803–1882)
“We believe that civilization has been created under the pressure of the exigencies of life at the cost of satisfaction of the instincts.”
—Sigmund Freud (1856–1939)