Customer Satisfaction
PPL Electric Utilities, which serves 1.4 million customers in 29 counties of Pennsylvania in the United States, has received 15 J.D. Power and Associates awards for customer satisfaction — more than any other utility in the United States.
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Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“... we have the satisfaction of knowing that because all of us believed, we inspired, motivated, and liberated some of the most beautiful people on earth—young, gifted, and black.”
—Mary Allison Burch (b. 1906)