Planned Change

One of the foundational definitions in the field of organizational development (aka OD) is planned change:

“Organization Development is an effort planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's 'processes,' using behavioral-science knowledge.”

-- Richard Beckhard, “Organization development: Strategies and Models”, Reading, MA: Addison-Wesley, 1969, p. 9.

To understand the practice of OD, some of the key terms, embedded in Beckhard's formulation, include:

• Planned - carefully thought through; based on data; documented

• Effectiveness - as measured by actual organizational performance versus desired organizational performance

• Health - as measured by the organization's ability to respond, grow and adapt in its environmental context

• Intervention - the specific action(s) selected for implementation that are intended to bring about the envisioned change

• Processes - how work gets done in an organization; e.g. delivery of service, billing, repair, etc.