Pennsylvania Department of Transportation - Driver & Vehicle Services

Driver & Vehicle Services

PennDOT is responsible for motor vehicle titles and registration along with issuing driver licenses. Through a system of decentralized, privatized providers, driver services are available at over 1700 sites statewide. The privatized system of providers sometimes referred to as auto tag agents or even private DMV offices has existed for over 45 years. This revolution of private DMV Offices has been followed by only 5 more states. However, Pennsylvania is the only state to separate motor vehicle offices from driver license offices. Driver license centers to this day are all run and owned by PennDOT, unlike motor vehicle offices which are strictly run and controlled by PennDOT however privately owned. An exception to this is at the PennDOT headquarters on Front St. in Harrisburg, which has a large room for all motor vehicle transactions and drivers' license transactions, with a separate room for photographing and issuing licenses to motorists.

There are over 1700 card agents and full agents, in which approximately 400 online messengers, each of these with incrementally increasing authority as dictated by law and all controlled by PennDOT. Online messengers exist throughout Pennsylvania with the same authorities as DMV offices in other states.

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