Patient Portal - Future

Future

E-visits (remote use of medical services) may soon become one of the most commonly used options of patient portals. The most likely demographic for uptake of e-visits are patients who live in remote rural areas, far from clinical services. An Internet session would be much cheaper and more convenient than traveling a long distance, especially for simple questions or minor medical complaints.

Providing a route that does not require in-person patient visits to a clinic may potentially benefit both patients and providers. Many organizations find that overall utilization drops when e-visits are implemented, in some places by as much as 25%. This makes e-visits a very interesting proposition for insurance companies, although few actually re-imburse for them currently. E-visits, with the proper functionality, also allow the patient to update their allergies, vital signs, and history information.

Providing e-visits allows the standard healthcare organization to offer a product that can compete on price with the retail clinics that are popping up in strip malls and Wal-mart.

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