Organization
PHMI’s clients are predominantly health care delivery organizations or systems, academic medical institutions or other schools in the health sciences, government and non-governmental agencies, and stakeholders and developers undertaking projects in the arena of health care and education. PHMI's services to clients include strategic planning, infrastructure/facilities and systems planning, clinical and educational program design, professional development programming, and quality improvement programs. Many PHMI projects involve work in multiple areas of expertise and draw upon multidisciplinary collaborations between PHMI staff and client staff. PHMI commonly engages members of the Harvard University faculty and clinical staff from top Harvard-affiliated hospitals in the Boston area, including Massachusetts General Hospital and Brigham & Women's Hospital, to serve as consultants on its projects, depending on the type of expertise required to service the client.
Much of PHMI’s early work was focused on assisting medical schools with exploring and implementing up-to-date curriculum models. PHMI has long-standing collaborative relationships with medical faculties at Ludwig Maximilians University in Munich, Germany and the Dresden University of Technology. Other long-standing relationships include PHMI’s work with Asan Medical Center in Seoul, South Korea, and Tokyo Medical and Dental University in Japan.
Over the last decade, PHMI has worked on increasing numbers of projects focused on developing health care delivery systems and organizations. In 2003, PHMI began a relationship with Dubai Healthcare City (DHCC), the large health care and education free zone development supported by the Government of Dubai. PHMI played an important role in helping to design the rules and regulations for the health care city and processes to enable DHCC to welcome new health care services providers.
Another notable PHMI project is its collaboration with Wockhardt Hospitals Limited, a private sector chain of super-specialty hospitals based in Mumbai, India.In 2005, an intensive quality and performance improvement program involving staff from both PHMI and Wockhardt resulted in Wockhardt’s Mulund hospital receiving accreditation from Joint Commission International (JCI). Further work resulted in JCI’s accreditation of Wockhardt’s Bangalore hospital in 2008.
Recent projects have focused on improving diabetes care in Libya, assisting with development of a new medical school in Saudi Arabia, and conceptual planning for schools of nursing, medicine, and allied health in Pakistan.
PHMI has around 50 full-time employees based in its Boston headquarters. A number of full-time staff are on the faculty of Harvard Medical School and have served in various roles at Harvard-affiliated hospitals in the Boston area. The staff also includes professionals from the fields of nursing, architecture and facilities planning, and management consulting.
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