Consumer Law Enforcement
The most widely used means of consumer redress in Malta is the out-of-court procedure through the Department of Consumer Affairs within the Consumer and Competition Division. The scheme serves both as an information relay on particular consumer matters and in issues concerning the purchase of goods or services, it also acts as an out-of-court redress procedure. Another out-of-court consumer redress scheme is operated by the Malta Financial Services Authority, dealing specifically with financial services through the Consumer Complaints Manager.
There are also two in-court simplified mechanisms, which can be used by consumers in solving business-to-consumer disputes, but only one of these has been specifically designed for the purpose. These are the Small Claims Tribunal and the Consumer Claims Tribunal, the latter being the one specifically designed for resolving consumer disputes.
Read more about this topic: Office For Fair Trading (Malta)
Famous quotes containing the words consumer and/or law:
“Vice is its own reward. It is virtue which, if it is to be marketed with consumer appeal, must carry Green Shield stamps.”
—Quentin Crisp (b. 1908)
“From the war of nature, from famine and death, the most exalted object which we are capable of conceiving, namely, the production of the higher animals, directly follows. There is grandeur in this view of life, with its several powers, having been breathed into a few forms or into one; and that, whilst this planet has gone cycling on according to the fixed law of gravity, from so simple a beginning endless forms most beautiful and most wonderful have been, and are being, evolved.”
—Charles Darwin (1809–1882)