Mission
The NetOps mission is to operate and defend the GIG. Unlike many missions with a defined completion date, NetOps has been established as a standing Joint Force mission necessitating dedicated leadership and resources to execute.
NetOps provides assured NetCentric services to the DoD in support of full spectrum of warfighting operations, intelligence, and business missions throughout the GIG enterprises, seamlessly, end-to-end. An objective of NetCentric services is to quickly get information to decision makers, with adequate context, to make better decisions affecting the mission and to project their decisions forward to their forces for action.
If the decision maker is not getting the needed net-centric services, the GIG NetOps community must collaboratively determine who must take action and how information flow can be optimized. This requires NetOps personnel to have a shared SA as well as the technologies, procedures, and collaborative organizational structures to rapidly assess and respond to system and network degradations, outages, or changes in operational priorities. All functions required to most effectively support GIG operations will be holistically managed.
The effectiveness of NetOps will be measured in terms of availability and reliability of net-centric services, across all domains, in adherence to agreed-upon service levels and policies. The method for service assurance in a NetCentric collaborative environment is to establish operational thresholds, compliance monitoring, and a clear understanding of the capabilities between enterprise service/resource providers and consumers through Service Level Agreements (SLAs).
Proper instrumentation of the GIG will enable monitoring of adherence to these SLAs, as well as enable timely decision-making, service prioritization, resource allocation, root cause, and mission impact assessment. Subsequent TTPs and SLAs will be formalized with appropriate implementation policies to enforce compliance.
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