Reception
"My Heart Is Calling" garnered mostly positive reviews from music critics. Larry Flick of Billboard reviewed the song favorably, writing that it is "a wonderfully refreshing release that smartly side-steps her tried-and-true balladry in favor of a credible foray into jeep-funk territory." Steve Jones of USA Today wrote that " Babyface-produced My Heart Is Calling; have a spiritual feel. help maintain a thematic cohesiveness that most soundtracks lack these days." Similarly, Elysa Gardner of Los Angeles Times also reviewed the song favorably, writing that "Houston shows her soulful side with equal panache, even if she has a tendency to overdo the obligatory vocal gymnastics at times."
"My Heart Is Calling" debuted at number 81 on the US Billboard Hot 100, issue dated July 5, 1997. Two weeks later, the song peaked at number 77 on the chart. The following week, it dropped out of the chart. On the R&B/Hip-Hop charts, the song debuted at number 43, on the week dated June 28, 1997. The following week, the song ascended to number 35, a position which became its peak.
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