Customer Satisfaction
According to a Readers' Choice Awards survey conducted by PC Magazine in 2012, iOS and Windows Phone customers gave their phones a rating of 8.7 on a 0 (extremely dissatisfied) to 10 (extremely satisfied) scale, an improvement of 0.3 and 0.6 points respectively. Android received a 7.9 (the same rating it received in 2011), followed by webOS (7.7), Symbian (7.4) and Blackberry OS (6.8).
The biggest reasons given by readers when asked why they chose their mobile phones are as follow: operating system (51%) and 4G capability (51%) for Android, quality of email experience (46%) for Blackberry, availability of apps (63%) for iOS and operating system (78%) for Windows Phone.
Read more about this topic: Mobile Operating Systems
Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“Our manners have been corrupted by communication with the saints. Our hymn-books resound with a melodious cursing of God and enduring Him forever. One would say that even the prophets and redeemers had rather consoled the fears than confirmed the hopes of man. There is nowhere recorded a simple and irrepressible satisfaction with the gift of life, any memorable praise of God.”
—Henry David Thoreau (1817–1862)