M/M/1 Queue - Model Definition

Model Definition

An M/M/1 queue is a stochastic process whose state space is the set {0,1,2,3,...} where the value corresponds to the number of customers in the system, including any currently in service.

  • Arrivals occur at rate λ according to a Poisson process and move the process from state i to i + 1.
  • Service times have an exponential distribution with parameter μ in the M/M/1 queue.
  • A single server serves customers one at a time from the front of the queue, according to a first-come, first-served discipline. When the service is complete the customer leaves the queue and the number of customers in the system reduces by one.
  • The buffer is of infinite size, so there is no limit on the number of customers it can contain.

The model can be described as a continuous time Markov chain with transition rate matrix

Q=\begin{pmatrix}
-\lambda & \lambda \\
\mu & -(\mu+\lambda) & \lambda \\
&\mu & -(\mu+\lambda) & \lambda \\
&&\mu & -(\mu+\lambda) & \lambda &\\
&&&&\ddots
\end{pmatrix}

on the state space {0,1,2,3,...}. This is the same continuous time Markov chain as in a birth–death process. The state space diagram for this chain is as below.

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