Satisfaction Guarantee and Warranty
Mark’s has a 100% satisfaction guarantee on everything it sells (with the exception of CSA approved footwear). With an original receipt a customer can return a product and a receive a full refund in the same tender used to make the purchase. Should the customer not be able to produce an original receipt, a merchandise card will be issued in the amount that the product is currently selling for.
For safety footwear this in not applicable, instead, all CSA approved footwear is subject to a 100-day warranty against manufacturing defects, when accompanied by the original receipt. This is strictly to cover defective workmanship and is not applicable to general wear and tear or abuse. The shift manager in the store makes this determination.
Read more about this topic: Mark's Work Wearhouse
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