Mark's Work Wearhouse - FastFind

FastFind

Available in store, FastFind is a system, which enables customers to get the products they want, when not available in a particular store. The system automatically searches store inventories across the country to determine whether the item is available. If it is, the customer’s information is then inputted, and payment is received in store. In (usually) 3-5 days the item is delivered to either the originating store, or the customer’s residence (whichever the customer’s preference). Should the item be delivered to the store, the customer will receive a phone call to let them know their item is available to be picked up at their earliest convenience.

These orders do no go to a central warehouse. Instead, they are sourced by stores, which show the proper inventory. An employee, in store, must manually accept the order, locate the item(s), create a waybill and send it off for delivery via Purolator.