Public Enquiry Office
The Public Enquiry Offices offer a same-day service, at a premium fee, for considering straightforward applications for permission to extend one's stay in the United Kingdom or stay in the country permanently (known as 'leave to remain' and 'settlement'). They cannot consider complex applications.
Most applications can be considered with the leave to remain endorsed into the passport and returned on the same day in a process that normally lasts approximately 3 hours. However some applications cannot be considered on the same day due to complication that may arise.
It also provides a number of services including Return of Documents and general enquiry for the public.
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