Lead user is a term developed by Eric von Hippel in 1986 (Von Hippel 1986). His definition for lead user is:
- Lead users face needs that will be general in a marketplace – but face them months or years before the bulk of that marketplace encounters them, and
- Lead users are positioned to benefit significantly by obtaining a solution to those needs.
In other words: Lead users are users of a product or service that currently experience needs still unknown to the public and who also benefit greatly if they obtain a solution to these needs. Because lead users innovate, they are considered to be one example or type of the creative consumers phenomenon.
Read more about Lead User: Lead User Method Introduction, Review of Existing Literature, Potential Disadvantages of The Lead User Method, Examples of Lead User Method
Famous quotes containing the words lead and/or user:
“I also believe that few people remain completely untouched by the thought that instead of the life they lead there might also be another, where all actions proceed from a very personal state of excitement. Where actions have meanings, not just causes. And where a person, to use a trivial word, is happy, and not just nervously tormenting himself.”
—Robert Musil (1880–1942)
“A worker may be the hammer’s master, but the hammer still prevails. A tool knows exactly how it is meant to be handled, while the user of the tool can only have an approximate idea.”
—Milan Kundera (b. 1929)