Station Amenities
The station currently benefits from 1 ticket office and 2 Passenger Operated Machines (or POM's). The larger POM, called a Multi Fare Machine (MFM) accepts UK Sterling notes, up to the value of £20 and gives change consisting of 10p, 50p, £1 and £2 coins. The smaller machine known as an Advance Fare Machine (AFM) does not give change and accepts overpayment up to 30p. Both machines accept most major Credit and Debit cards, however to help combat fraud, individual cards can only be used once a day. These machines are the standard London Underground installation at all LU operated stations.
The station also benefits from the use of Electric Service Update Boards or ESUBS. These large screens advertise service information which is updated from the Network Operations Centre, located at London Undergrounds head office above St James Park Tube station.
There are currently 5 Customer Help Points on the station, 1 in the Ticket hall at ground level and 2 on each platform. These communication devices are connected to the Station Control Room at Ladbroke Grove station. They are mostly used by customers to find out where or when their next train is due to arrive, but can be used to contact staff or the police in an emergency.
Read more about this topic: Latimer Road Tube Station
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