Koninklijke Luchtvaart Maatschappij - Loyalty Programme

Loyalty Programme

KLM's frequent flyer programme, Flying Blue, awards members miles based on the distance traveled, ticket fare and class of service. Merger partner Air France adopted the Flying Blue frequent flyer programme as well. Other airlines that adopted the Flying Blue programme are: Air Europa, Kenya Airways and TAROM. Miles can be earned as well at all other SkyTeam partners. Membership into the Flying Blue programme is free.

Two types of miles can be earned withing the Flying Blue frequent flyer programme: Award Miles and Level Miles. Award Miles can be exchanged for rewards and are valid for life by taking one flight every 20 months. Level Miles, on the other hand, are used to determine the membership level and remain valid until 31 December of each year.

Award Miles can be earned at over 130 Flying Blue partners divided over ten categories: Airlines, Hotels, Cars, Entertainment, Credit Cards, Telecommunication & More, Gifts & Subscriptions, Shopping, Electronics and Exchange Miles. At the Airline category, Flying Blue Award Miles can be earned with Air France, KLM, Air Europa, Kenya Airways, TAROM and Aircalin as well as through the other SkyTeam partners. Award Miles can be earned on Flying Blue partner airlines such as: Alaska Airlines, Air Corsica, Airlinair, Bangkok Airways, Chalair Aviation, Comair, Copa Airlines, Gol Transportes AĆ©reos, Japan Airlines, Jet Airways, Malaysia Airlines, Qantas, TAAG Angola, Twin Jet and Ukraine International Airlines. Furthermore paying while using a co-branded American Express Flying Blue card, helps earning Award Miles and offers additional benefits as well. Award Miles are redeemable for free tickets, upgrades to a higher class of service, extra baggage allowance and lounge access. Award Miles can furthermore be donated to charity, through the KLM AirCares programme, or can be spent in the Flying Blue Store.

The Flying Blue programme is divided into four tiers: Ivory, Silver (SkyTeam Elite), Gold (SkyTeam Elite Plus), and Platinum (SkyTeam Elite Plus). The membership tier depends on the number of Level Miles and is redetermined each calendar year. Flying Blue privileges are additive by membership tier, with higher tiers including all benefits listed for prior tiers. There is an additional fifth tier, Platinum for Life, which can be obtained after 10 consecutive years of Platinum membership. After the Platinum for Life status is obtained, re-qualification is never needed again. Level Miles can be earned with Air France, KLM, Air Europa, Kenya Airways, TAROM and through the other SkyTeam partners. Qualification levels and general benefits, with SkyTeam airline partners, of the different Flying Blue tiers are as follows:

Flying Blue Membership Tiers
Tier Level Mileage requirements Membership benefits Validity
Ivory None
  • Earn Award and Level Miles on qualifying flights
  • Flying Blue Award Miles benefits
None None None None Permanent
Silver (Elite)

Qualification: 25,000 Level Miles
or 15 one-way flights
within one year

  • Priority and exclusive check-in
  • Priority baggage drop-off
  • Priority boarding
  • Elite transfer desks
  • Extra baggage allowance
  • Preferred waitlist status
  • Preferred standby status
  • Preferred seating
  • Transfer Level Miles above threshold to next year
50% 25% 10 kg (22 lb) Cardholder 1 year
Gold (Elite Plus)

Qualification: 40,000 Level Miles
or 30 one-way flights
within one year

  • Priority service at immigration
  • Priority service at the ticket office and transfer desk
  • SkyPriority label will be displayed at boarding pass
  • Guaranteed seat in Economy Class
  • Elite reservation service
75% 50% 20 kg (44 lb) Cardholder
and 1 guest
1 year
Platinum

Qualification: 70,000 Level Miles
or 60 one-way flights
within one year

No additional benefits compared to Gold status

100% 100% 20 kg (44 lb) Cardholder
and 1 guest
1 year

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