Career
Miller began work as a journalist in 1973 for WNEW, a local television channel located in New York City, New York. From 1985 to 1994, he worked as an investigative journalist for WNBC, also a local television channel located in New York City.
From 1994 to 1995, he served as chief spokesperson for New York City Police Commissioner William Bratton.
Miller then worked as an ABC News correspondent from 1995 until January 2002, when he took the post of co-anchor with Barbara Walters of the ABC News program, 20/20.
In January 2003, he left ABC News to rejoin Bratton who by then was at the Los Angeles Police Department. Miller served as the police department's Bureau Chief for the Counter-Terrorism and Criminal Intelligence Bureau, which included the Major Crimes Division, and the Emergency Services Division and the Special Investigations Section (SIS). While there, Miller launched the Archangel Critical Asset Assessment Management System (ACAMS), which has been adopted by other cities and states for ongoing risk-assessment of potential terrorist targets. Miller was also one of the original designers of the Los Angeles Joint Regional Intelligence Center (JRIC), which combines intelligence and analysis for the LAPD, LA Sheriff, and the FBI.
In September 2005, Miller became the Assistant Director for Public Affairs at the FBI in Washington, D.C. At the FBI, Miller made steady improvements in the Public Affairs Office, introducing an aggressive community-outreach strategy aimed at developing stronger relationships in the Arab-American and Muslim communities. Miller also established an Employee Communications Unit to build stronger internal communications to the bureau's 31,000 employees. Among his collateral duties was to serve on the Strategic Execution Team (SET) to establish performance measurement standards for intelligence operations across the FBI's 56 field offices. The system, adapted from the CompStat process used by major police departments, is overseen by FBI Director Robert Mueller.
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