Intercom Plus - TeamRX

TeamRX

This application is the core of IC+. Paper prescriptions are scanned so that the image can be retained electronically (a program called Walgreens VISION). The scanned image can then be sent to other Walgreens locations through DWB (Dynamic Workload Balancing) or POWER (Pharmacy Optimization Within Enterprise Re-Engineering) for various purposes (data entry or data review). The paper prescription is kept on file per local or state laws. In certain states, the computerized image serves as the legal copy of the prescription and the original paper hard copy becomes the Third Party Audit Record (3PAR).

After the patient, drug, and prescriber information has been entered (often by a technician or pharmacy intern), the prescription is double checked (by a registered pharmacist) to ensure the information was entered accurately. Intercom Plus's ALPS program generates a leaflet for the prescription. The technician then scans the leaflet on a Check-weigh Scale and the system generates a vial label for the prescription after the system performs a National Drug Code (NDC) validation via scanner. The vial label is placed appropriately sized container for the prescription. The system automatically checks the patient's current medication list for any potential drug interactions via Drug Utilization Reviews (DUR).

Intercom Plus is also used to refill prescriptions and lookup patient records from any Walgreens nationwide.

The work queue is used to view entered, printed, filled, and ready prescriptions. It is a searchable database containing all active prescriptions for the store.