Interactional justice is defined by sociologist John R. Schermerhorn as the "...degree to which the people affected by decision are treated by dignity and respect. ( John R. Schermerhorn, Organizational behavior) The theory focuses on the interpersonal treatment people receive when procedures are implemented.
Interactional justice, a subcomponent of organizational justice, has come to be seen as consisting of two specific types of interpersonal treatment (e.g. Greenberg, 1990a, 1993b). The first labeled interpersonal justice, reflects the degree to which people are treated with politeness, dignity, and respect by authorities or third parties involved in executing procedures or determining outcomes. The second, labeled informational justice, focuses on the explanations provided to people that convey information about why procedures were used in a certain way or why outcomes were distributed in a certain fashion. Where more adequacy of explanation is prevalent, the perceived level of informational justice is higher. (Sam Fricchione 2006).
Read more about Interactional Justice: Interactional Justice Within An Organization
Famous quotes containing the word justice:
“Have your union. You need it. Alone you are weak. Together you are strong. But remember, that with strength goes responsibility to others and yourselves. For you cannot conquer injustice with more injustice, only with justice and the help of God.”
—Philip Dunne (1908–1992)