In Contact - Products

Products

Within the call routing category, inContact offers ACD, IVR, Speech recognition, CTI, Chat and Email software. In the category of agent optimization, inContact offers performance management, hiring, scheduling, coaching, eLearning, feedback and recording & quality monitoring software. All of the products are SaaS-based. The inContact platform is built around a national telephony infrastructure, offering T1, VoIP, DID, TDM, PSTN, and toll-free calling options.

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Famous quotes containing the word products:

    The measure discriminates definitely against products which make up what has been universally considered a program of safe farming. The bill upholds as ideals of American farming the men who grow cotton, corn, rice, swine, tobacco, or wheat and nothing else. These are to be given special favors at the expense of the farmer who has toiled for years to build up a constructive farming enterprise to include a variety of crops and livestock.
    Calvin Coolidge (1872–1933)

    But, most of all, the Great Society is not a safe harbor, a resting place, a final objective, a finished work. It is a challenge constantly renewed, beckoning us toward a destiny where the meaning of our lives matches the marvelous products of our labor.
    Lyndon Baines Johnson (1908–1973)

    ... white people, like black ones, are victims of a racist society. They are products of their time and place.
    Shirley Chisholm (b. 1924)