Quality
Hovnanian has been the subject of customer complaints. In a few cases, there have been legitimate construction problems in some Hovnanian houses. For example, in 2005, Hovnanian acknowledged problems in a development in New Jersey after nearly three dozen disgruntled homeowners turned to elected officials when their complaints were ignored.
K. Hovnanian the home builder and the mortgage company are no strangers to controversy. In 2008, the home builder was involved in a class action lawsuit where the plaintiffs alleged their subdivision was built near an old bombing range. The company settled the lawsuit in 2011 for a reported $1.2 million. (source: http://themortgageinsider.net/mortgage-reviews/k-hovnanian-american-mortgage-review.html).
The mortgage company was involved in a class action lawsuit filed in 2007 alleging violations of the Real Estate Settlement Procedures Act (RESPA) for removing incentives from home buyers if they opted to use another title insurance provider rather than the Hovnanian-affiliated title insurance company. (source: http://themortgageinsider.net/mortgage-reviews/k-hovnanian-american-mortgage-review.html).
K. Hovnanian Homes has also been the subject of praise from homeowners citing the builders reputation and solid history. Hovnanian has also received numerous awards based on the quality of their construction and high level customer support.
Read more about this topic: Hovnanian Enterprises
Famous quotes containing the word quality:
“As the quality of water changes with the nature of the soil;
So will a man’s reason vary with the quality of his friends.”
—Tiruvalluvar (c. 5th century A.D.)
“There’s no nation under the sun can beat the English for ill-politeness: for my part, I hate the very sight of them; and so I shall only just visit a person of quality or two of my particular acquaintance, and then I shall go back again to France.”
—Frances Burney (1752–1840)
“Gaiety—a quality of ordinary men. Genius always presupposes some disorder in the machine.”
—Denis Diderot (1713–1784)