Quality
Hovnanian has been the subject of customer complaints. In a few cases, there have been legitimate construction problems in some Hovnanian houses. For example, in 2005, Hovnanian acknowledged problems in a development in New Jersey after nearly three dozen disgruntled homeowners turned to elected officials when their complaints were ignored.
K. Hovnanian the home builder and the mortgage company are no strangers to controversy. In 2008, the home builder was involved in a class action lawsuit where the plaintiffs alleged their subdivision was built near an old bombing range. The company settled the lawsuit in 2011 for a reported $1.2 million. (source: http://themortgageinsider.net/mortgage-reviews/k-hovnanian-american-mortgage-review.html).
The mortgage company was involved in a class action lawsuit filed in 2007 alleging violations of the Real Estate Settlement Procedures Act (RESPA) for removing incentives from home buyers if they opted to use another title insurance provider rather than the Hovnanian-affiliated title insurance company. (source: http://themortgageinsider.net/mortgage-reviews/k-hovnanian-american-mortgage-review.html).
K. Hovnanian Homes has also been the subject of praise from homeowners citing the builders reputation and solid history. Hovnanian has also received numerous awards based on the quality of their construction and high level customer support.
Read more about this topic: Hovnanian Enterprises
Famous quotes containing the word quality:
“It is not stressful circumstances, as such, that do harm to children. Rather, it is the quality of their interpersonal relationships and their transactions with the wider social and material environment that lead to behavioral, emotional, and physical health problems. If stress matters, it is in terms of how it influences the relationships that are important to the child.”
—Felton Earls (20th century)
“A country can be judged by the quality of its proverbs.”
—German proverb.
“One is conscious of no brave and noble earnestness in it, of no generalized passion for intellectual and spiritual adventure, of no organized determination to think things out. What is there is a highly self-conscious and insipid correctness, a bloodless respectability submergence of matter in manner—in brief, what is there is the feeble, uninspiring quality of German painting and English music.”
—H.L. (Henry Lewis)