Quality
Hovnanian has been the subject of customer complaints. In a few cases, there have been legitimate construction problems in some Hovnanian houses. For example, in 2005, Hovnanian acknowledged problems in a development in New Jersey after nearly three dozen disgruntled homeowners turned to elected officials when their complaints were ignored.
K. Hovnanian the home builder and the mortgage company are no strangers to controversy. In 2008, the home builder was involved in a class action lawsuit where the plaintiffs alleged their subdivision was built near an old bombing range. The company settled the lawsuit in 2011 for a reported $1.2 million. (source: http://themortgageinsider.net/mortgage-reviews/k-hovnanian-american-mortgage-review.html).
The mortgage company was involved in a class action lawsuit filed in 2007 alleging violations of the Real Estate Settlement Procedures Act (RESPA) for removing incentives from home buyers if they opted to use another title insurance provider rather than the Hovnanian-affiliated title insurance company. (source: http://themortgageinsider.net/mortgage-reviews/k-hovnanian-american-mortgage-review.html).
K. Hovnanian Homes has also been the subject of praise from homeowners citing the builders reputation and solid history. Hovnanian has also received numerous awards based on the quality of their construction and high level customer support.
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Famous quotes containing the word quality:
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—H.L. (Henry Lewis)
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—Ralph Waldo Emerson (1803–1882)
“Spindly branches of buttercups were secreted among gleaming stems still moist at the roots from last night’s rain that had washed and refreshed the entire wood, had dowered it in poignant transparency, the unique, inconsolable quality of rainy countries, as if all was glimpsed through tears.”
—Angela Carter (1940–1992)